Adobe reader cannot open the file attachment

Edited Feb 18, at UTC. Adobe Reader Popular Topics in Adobe. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». Thai Pepper. Verify your account to enable IT peers to see that you are a professional.

NemetFox This person is a verified professional. The former. Not the latter. I figured it out though. You can drag the attachment to your desktop and un-zip it, but you might not want to after you read this:.

Acrobat and Acrobat Reader recognize certain files, such as those whose names end in. Acrobat and Acrobat Reader maintain a white list of file types that can be opened or saved, and a black list of file types that cannot. You are allowed to attach file types that are not on either list. Acrobat allows to embed ZIP files but it doesn't allows them to be exported unless you hack the registry as described above.

Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Home Acrobat Discussions adobe cannot open the file attachment because you Adobe Reader could not open because it is either not a supported file type or because the file has been damaged for example, it was sent as an email attachment and wasn't correctly decoded.

If you are a customer or an enterprise IT professional, you can disable the header validation on machines by setting the appropriate preference. You can use a similar method on Mac OS by modifying the same plist preference. If the AVGeneral key does not exist, create it manually. For example, to change the behavior for Acrobat For example, to change the behavior for Reader